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1. 前言
華翔植物生技有限公司（以下簡稱「本公司」）重視用戶的個人資料保護。為確保您的權益，本公司制定本隱私權政策，說明本公司如何收集、處理、利用及保護您的個人資料。
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1. Preface
Huaxiang Plant Biotechnology Co., Ltd. (hereinafter referred to as “the Company”) values the protection of users’ personal data. To safeguard your rights, the Company has established this Privacy Policy to explain how we collect, process, use, and protect your personal information.
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2. 資料蒐集之範圍
本公司可能於以下情境收集您的個人資料，包括但不限於：
  • 您於網站註冊或填寫聯絡表單時所提供的姓名、電話、電子郵件、地址等基本資訊；
  • 使用服務過程中所產生之瀏覽記錄、IP 位址、Cookie、設備資訊等。
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2. Scope of Data Collection
The Company may collect your personal data in the following circumstances, including but not limited to:

Basic information such as your name, phone number, email address, and mailing address provided when you register on our website or complete a contact form;

Browsing history, IP address, cookies, device information, and other data generated during the use of our services.

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3. 資料利用目的
本公司僅會在以下情形利用您的個人資料：
  • 提供您所要求之產品或服務；
  • 回覆您的詢問或提供客服支援；
  • 促進與您之溝通，包括行銷資訊（若您同意）；
  • 分析用戶行為以改善本公司服務；
  • 法律所要求或司法機關調查時依法提供。
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3. Purpose of Data Use
The Company will use your personal data only under the following circumstances:

  • To provide the products or services you request;

  • To respond to your inquiries or provide customer support;

  • To facilitate communication with you, including marketing information (if you consent);

  • To analyze user behavior in order to improve our services;

  • To comply with legal requirements or provide information to judicial authorities upon lawful request.

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4. 資料分享與第三方揭露
除以下情況外，本公司不會將您的個人資料提供給第三人：
  • 經您同意或法令允許情況下；
  • 為提供服務所必要之合作夥伴（如物流、支付平台）—其僅得於提供服務目的範圍內處理資料；
  • 為符合司法調查、法令要求或政府機關合法命令時提供。
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4. Data Sharing and Disclosure to Third Parties
Except under the following circumstances, the Company will not provide your personal data to third parties:

With your consent or where permitted by law;

To necessary service partners (such as logistics providers or payment platforms), who may only process such data within the scope required to deliver services;

To comply with judicial investigations, legal obligations, or lawful orders from government authorities.

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5. 資料保護與安全措施
本公司採取合理之技術與管理措施保護所蒐集之個人資料，包括但不限於：
  • SSL/TLS 加密傳輸；
  • 存取權限控管與防火牆設置；
  • 員工資料使用與保密教育；
  • 定期檢查、評估資訊安全風險與弱點。
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5. Data Protection and Security Measures
The Company implements reasonable technical and administrative measures to protect the personal data collected, including but not limited to:

SSL/TLS encrypted transmission;

Access control and firewall settings;

Employee training on data use and confidentiality;

Regular inspection and assessment of information security risks and vulnerabilities.

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6. Cookie 與類似技術的使用
本公司網站或合作第三方可能使用 cookie 或類似技術，以達到功能性需求、分析、廣告效果衡量等目的。若您不同意，可於瀏覽器中調整設定，但可能導致部分功能受限。
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6. Use of Cookies and Similar Technologies
The Company’s website, or third-party partners, may use cookies or similar technologies for functional purposes, analytics, and advertising effectiveness. If you do not consent, you may adjust your browser settings; however, certain features may become limited.
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7. 您的權利
依據個人資料保護法，您享有下列權利：
  • 查詢或請求閱覽您的個人資料；
  • 請求補充或更正；
  • 請求停止蒐集、處理或利用；
  • 請求刪除；
  • 請求限制利用或複製轉移；
    請向客服或網站提供之指定聯絡窗口提出。

7. Your Rights
In accordance with the Personal Data Protection Act, you have the following rights:

To inquire about or request access to your personal data;

To request supplements or corrections;

To request the cessation of collection, processing, or use;

To request deletion;

To request restrictions on use or request data portability;

To submit such requests through our customer service or designated website contact channels.

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8. 隱私權政策修正
本公司將視服務需求或法令更新情況，定期檢視並更新隱私權政策。修訂後之條款，將於網站公告，並載明生效日期。

8. Amendments to the Privacy Policy
The Company will review and update this Privacy Policy as necessary in response to service requirements or legal updates. Any revised terms will be announced on the website and will specify the effective date.
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9. 聯絡窗口
如您對本隱私權政策有任何疑問、請求行使權利、或投訴意見，請點選側邊【真人客服】或下方【與我們聯繫】：
  • 客服電話：02-2692-1593 
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9. Contact Information
If you have any questions about this Privacy Policy, wish to exercise your rights, or submit complaints, please click on 【Live Customer Service】 or 【Contact Us】:

 

Customer Service Hotline: +886-2-2692-1593

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